Card Blocking

This section of the website contains the main phone numbers—available 24 hours a day—to contact in the event of counterfeiting, theft, or loss of debit, credit, or prepaid cards.

DEBIT CARD BLOCKING

Toll-free number from Italy: 800 822 056

From abroad (landline and cell phone): +39 02 6084 3768

Credit cards and prepaid cards blockage

PrePaid

Toll-free number from Italy: 800 15 16 16

From abroad (landline and cell phone): +39 02 3498 0020

NEXI Base / Co-branded

Toll-free number from Italy: 800 15 16 16

From abroad (landline and cell phone): +39 02 3498 0020

From the U.S.: 1 800 473 6896

NEXI Gold / Platinum

Toll-free number from Italy: 800 55 66 77

From abroad (landline and cell phone): +39 02 3498 0028

From the U.S.: 1 800 473 6896