Cards Support
In this section, you can find the main contact numbers to dial if your debit, credit or prepaid card has been lost, stolen or cloned. Lines are open 24 hours a day, 7 days a week.
DEBIT CARD CANCELLATION
From Italy (toll-free number): 800 822 056
From abroad (from landlines and mobile phones): +39 02 6084 3768
CREDIT AND PREPAID CARD CANCELLATION
Prepaid Card
From Italy (toll-free number): 800 15 16 16
From abroad (from landlines and mobile phones): +39 02 3498 0129
NEXI Basic / Cobranded
From Italy (toll-free number): 800 15 16 16
From abroad (from landlines and mobile phones): +39 02 3498 0020
From the USA: 1 800 473 6896
NEXI Gold / Platinum
From Italy (toll-free number): 800 55 66 77
From abroad (from landlines and mobile phones): +39 02 3498 0028
From the USA: 1 800 473 6896